Your data. Your vault. Our isolation.
Secrets in a vault
Your ERP connection credentials are encrypted and inaccessible to anyone — not our team, and not the admin interface.
Transient documents
A document is retrieved from the ERP, sent to the customer and deleted. There is no persistent storage of customer documents. Download links are signed and expire.
Permissions and audit
Three permission levels: owner, manager, representative. Every action — sending a document, opening an order, taking over a conversation, changing a setting — is recorded in an audit log with identity, time and details.
What we don’t do
- We don’t train models on your data.
- Ever.
- We don’t keep a copy of the ERP.
- There is no parallel database.
- We don’t give the model provider access to your systems.
- The model receives the text of the conversation, not a connection to the ERP.
- We don’t store passwords in plain text.
For IT managers
A detailed technical security document — architecture, data flow, permissions model, infrastructure providers and storage regions — is available under NDA. A data processing agreement (DPA) is available for signature.
Request the security document